Dynamics 365 & Power Platform Support Services

At LogiTechnology, we understand that deploying a system like Microsoft Dynamics 365 is a milestone — but the real value comes after go-live. Our support offering is designed to keep your ERP, CRM and Power Platform environment running optimally, evolving with your business and delivering continued results.

Sustaining Your Technology Investment

Your digital system deserves more than just installation; it requires constant care, monitoring and enhancement to deliver maximum return. Our team provides both reactive support when issues arise and proactive services to prevent them, helping your business stay agile and efficient.

Why Choose Our Support Services?

We’re dedicated to maintaining the health and performance of your Dynamics ecosystem:

• Responsive support plans tailored to your operational needs
• Transparent pricing and flexible models
• Expertise across legacy and current Microsoft platforms
• Focus on efficiency, reliability and long-term value

What Our Support Services Include

• Hypercare Support: Immediate support during critical phases right after deployment — ensuring your team transitions smoothly and issues are addressed in real time.
• Prepaid Support Plans: Budget-friendly models suited for stable environments with ongoing enhancements. These cover scheduled maintenance, hot-fix deployment, performance tuning and user training.
• Technical Maintenance & Monitoring:
  • Regular database administration and cleanup
  • Performance optimisation to keep your system responsive
  • Hot-fix planning and application to keep you up-to-date
• Business-Critical Support:
  • Dedicated support during important periods (e.g., year-end, peak trading)
  • Emergency issue resolution and standby team readiness
• Training, Enhancements & Fine-Tuning:
  • Tailored sessions for end-users and administrators
  • Customisations, Power BI reports and dashboards to maximise value
  • Integrations with other business systems and future-proofing features

Our Focus on Your ROI

We’re committed to helping you get the most from your Dynamics investment by enabling:

• Better use of existing features and functionalities
• Additional modules aligned with your business needs
• Seamless integrations and improved process flows
• Improved performance, fewer disruptions and enhanced user experience

Let’s Talk About Your Support Needs

Need a support partner who understands Microsoft, your industry and long-term growth? Our LogiTechnology team is ready to help.
Contact us today to explore how our support services can align with your business goals and support your evolving technology landscape.