Microsoft Dynamics 365 brings together powerful ERP and CRM capabilities in one unified platform — giving organisations real-time visibility, end-to-end process automation, and deeper customer insights. The suite helps businesses streamline operations, improve decision-making, and deliver connected, customer-focused experiences. Logitech supports companies in deploying, optimising, and scaling Dynamics 365 to meet modern operational demands across finance, supply chain, sales, and service.
Dynamics 365 ERP – Transform Operations with Intelligence
Dynamics 365 ERP provides an integrated environment for managing finance, supply chain, manufacturing, warehousing, and procurement. It eliminates fragmented systems and gives teams a single, accurate source of truth.
With advanced forecasting, automated workflows, inventory optimisation, and real-time reporting, businesses can operate more efficiently while reducing manual effort and operational risk. From production planning and BOM management to quality control and vendor coordination, D365 ERP helps you streamline complex workflows and improve end-to-end productivity.
The platform also supports multi-entity operations, global tax rules, and compliance requirements, making it ideal for growing organisations. With built-in analytics and AI insights, you gain visibility into performance trends, cost drivers, and capacity bottlenecks — enabling faster, smarter decisions across the business.
Dynamics 365 CRM – Elevate Customer Engagement
Dynamics 365 CRM brings sales, marketing, and customer service onto one connected platform. It helps organisations build stronger relationships, personalise every interaction, and manage customer journeys more effectively.
Sales teams benefit from guided selling, lead scoring, pipeline visibility, and integrated communication tools. Marketing teams can run targeted campaigns, track engagement across channels, and segment audiences intelligently. Customer service teams gain access to case histories, SLAs, knowledge bases, and omnichannel support tools — all in one dashboard.
With automation, built-in AI, and full integration with Microsoft 365 and Teams, D365 CRM allows your organisation to respond quickly, improve conversion rates, and deliver a seamless customer experience from first contact to long-term support.
